LGPD Compliance
Last Updated: August 5, 2026
1. Our Commitment
ZenSell.ai serves merchants and shoppers in Brazil and is committed to complying with Brazil's Lei Geral de Proteção de Dados (LGPD, Law No. 13,709/2018) for personal data we process from users in Brazil.
2. Your Rights Under LGPD
If you are located in Brazil, you have the right to:
- Confirm whether we process your personal data
- Access your data
- Correct incomplete, inaccurate, or outdated data
- Anonymization, blocking, or deletion of unnecessary or excessive data
- Data portability to another provider
- Deletion of personal data processed with your consent
- Information about public and private entities we've shared your data with
- Revoke consent at any time
- Object to processing carried out in noncompliance with the LGPD
3. How to Exercise Your Rights
Email privacy@zensell.ai with your request. We respond to verified requests within a reasonable timeframe consistent with LGPD requirements.
4. Legal Basis for Processing
We process personal data based on legitimate interest (providing the AI sales assistant service), contract performance (for merchant subscriptions), and consent where applicable.
5. Where This Is Detailed Further
Full details on what we collect, why, how long we keep it, and our sub-processors (OpenAI, Supabase, Stripe) are in our Privacy Policy.